Holistic Eye Retreat Package Payment Policy

Holistic Eye-Fitness Retreat Package Payment Policy

Because Holistic Eye Retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.

Due to limited availability on each retreat, we require full payment to reserve a space for bookings made within 60 days of the retreat start date.

For bookings over 60 days in advance we accept AU$500 for a package for two and AU$300 for a package for one deposit to hold the place. The balance payment will need to be settled in full 60 days in advance of the retreat start date to confirm the booking. A courtesy reminder email will be sent.

If the deposit balance payment is not settled by 60 days in advance, the held space will be released (cancelled) and the deposit will be refunded within 7 days. Refunds are paid back into your bank account.

Retreat Cancellations

It is your responsibility to read and understand our cancellation policy before making a reservation. Of course, no-one books with the intention of cancelling their retreat, but unexpected things happen, so please be sure to take the time to read our booking terms and conditions, including our cancellation policy.

Definitions

“Cancellation” is defined as not attending your specifically reserved date of any Holistic Eye-Fitness Retreat package, including postponing or rescheduling.

“You” refers to the guest booking the Holistic Eye-Fitness Retreat

“We” refers to Holistic Eye-Fitness Retreat

Guest Cancellation Policy

Depending on when you cancel, cancellation penalties may apply.

Fees are determined by the following schedule:

  • If you cancel more than 60 days before your Holistic Eye-Fitness Retreat start date, 100% of your payment will be refunded.
  • If you cancel 45 – 59 days before your Holistic Eye-Fitness Retreat package start date, 80% of your payment will be refunded. You will forfeit 20% of the price of your retreat.
  • If you cancel 30 – 44 days before your Holistic Eye-Fitness Retreat package start date, 60% of your payment will be refunded. You will forfeit 40% of the price of your retreat.
  • If you cancel 15 – 29 days before your Holistic Eye-Fitness Retreat package start date, 30% of your payment will be refunded. You will forfeit 70% of the price of your retreat.
  • If you cancel 14 days or less before your Holistic Eye-Fitness Retreat package start date, you will forfeit your entire payment.

We do not offer credit for a guest arriving late or leaving early on your booked Holistic Eye-Fitness Retreat package. You must submit your signed Intake Form within one week of booking or 90 days before the retreat start date, whichever comes first. Guests who fail to do so may be subject to an automatic cancelation, and the above policy will apply.

 

Pre-Existing Condition Disclosure Policy

If you have a pre-existing  significant medical or psychological conditions, please be aware that Holistic Eye-Fitness Retreat is not a medical or rehabilitation facility. Holistic Eye-Fitness Retreat does not offer any medical or psychological recovery or rehabilitation assistance for any of these conditions. We are a holistic wellness retreat offering natural therapies and experiences for general wellbeing. If you have a pre-existing condition that may affect your physical or mental experience on the retreat, we respectfully ask that you make us aware of this at time of booking. This is important so that we can help assess if a Holistic Eye-Fitness Retreat is right for you.

Holistic Eye-Fitness Retreat Cancellation Policy

If Holistic Eye-Fitness Retreat must cancel (not run) a booked retreat date for any reason, you will receive a full refund of your payment to us constituting a full settlement. Holistic Eye-Fitness Retreat is not responsible for your expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.

We recommend that you purchase a travel insurance prior to your trip.