Privacy Policy – Face Yoga Australia

Last updated: March 2026

Face Yoga Australia (“Face Yoga Australia”, “we”, “us”, “our”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use www.faceyogaaustralia.com (the “Website”).

1. What Personal Information We Collect

We may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Postal address
  • Account login details
  • IP address, browser type, and device information
  • Purchase history and interactions with our Website
  • Communications you send to us

We only collect personal information that is reasonably necessary for our business activities.

2. How We Collect Personal Information

We collect personal information when you:

  • Visit or use our Website
  • Register for an account, program, or newsletter
  • Purchase products or services
  • Download free resources
  • Contact us via email, forms, or social media
  • Participate in surveys, promotions, or events

3. How We Use Your Personal Information

We may use your personal information to:

  • Provide and deliver our products and services
  • Process payments and manage subscriptions
  • Communicate with you, including marketing communications (with consent)
  • Improve our Website, services, and user experience
  • Administer promotions, courses, or programs
  • Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Payment processors and service providers
  • Website hosting and IT providers
  • Email marketing and CRM platforms
  • Professional advisers (legal, accounting, business)
  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

5. Overseas Disclosure

Some third-party service providers may store data outside Australia (including cloud-based services). Where this occurs, we take reasonable steps to ensure overseas recipients comply with Australian privacy standards or equivalent safeguards.

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Operate and improve our Website
  • Analyse traffic and usage patterns
  • Personalise user experience

You may disable cookies through your browser settings, however this may affect Website functionality.

7. Direct Marketing

We may send you marketing communications where you have consented or where permitted by law. You may opt out at any time by using the unsubscribe link or contacting us directly.

8. Storage and Security of Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely using industry-standard safeguards.

9. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe and in accordance with the Privacy Act.

10. Complaints

If you believe we have breached your privacy rights, you may contact us using the details below. We will investigate and respond promptly. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on our Website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact:

Face Yoga Australia Email: hello@faceyogaaustralia.com